Privacy policy

Updated on: 26th December, 2022
This Privacy Policy describes: The ways we collect personal data about you and why we do so; How we use your personal data; The choices you have about your personal data.
This Privacy Policy applies to A17 Games Studio’s games and related services, which we here collectively call the Service.
We may periodically update this Privacy Policy by posting a new version on our site. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
Who we are
“Teryan Invest” CJSC
The address. RA, Yerevan, Terevam Vardanants str. 22.
Here and throughout this document I will be referred as We or “A17 Games Studio».


2. WHY DO WE COLLECT YOUR DATA

2.1. To make the Service work.
To perform the contract, we process data necessary to
Create accounts and allow you to play our games and use our Service;
Operate the Service;
Verify and confirm payments;
Provide and deliver products and services you request;
Send you Service-related communications.
2.2. To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
Update and develop player profiles;
Develop and improve the Service and player experience;
Manage our relationship with you;
Provide social features as part of the Service;
Customize your Service experience;
Respond to your comments and questions and provide player support;
Send you related information, such as updates, security alerts, and support messages;
Enable you to communicate with other players.
2.3. To provide the highest level of fair and safety of our Service for our players.
For all cases above we process, analyze and profile the data received from players.

3. WHO CAN SEE YOUR DATA

In addition to our access your data can be accessed by others in the following situations:
3.1. OTHER PLAYERS AND USERS — Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
3.2. PARTNERS WORKING — We have partners to perform services for us. These partners process your data only at and according to our instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
3.3.Other companies and public authorities — In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
3.4. INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.

4. YOUR RIGHTS AND OPTIONS

If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings in the game, by contacting the Support team’s email (can also be found in our products) or by contacting us at support@a17.games. We will provide you a copy of your personal information in an electronic format upon request.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe.

5. HOW DO WE PROTECT YOUR DATA

5.1. Security Safeguards.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
5.2. Data retention.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. General Data Protection Regulation (GDPR)

Under the GDPR regulations, should you wish for your data to be deleted, please send out a request to the relevant emails in the following email:
support@a17.games

7. CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
email: support@a17.games